Templates E-commerce
E-commerce · Financial model

E-commerce Financial Model Template

E-commerce margins hide in the details: product cost, shipping, payment fees, returns, and ad spend. This template builds revenue from orders and average order value, strips out the real cost to deliver a sale, and shows contribution margin before it flows into cash and inventory.

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What this template builds

  • Revenue from orders × average order value (AOV)
  • COGS, shipping, payment fees, and returns
  • Contribution margin per order
  • Marketing spend modeled against ROAS / blended CAC
  • Inventory, cash, and the full 3-statement forecast

Key drivers & benchmarks

The numbers that shape a E-commerce model — and roughly where healthy businesses land.

Gross margin40–60%After product cost and freight
Contribution margin20–35%After shipping, fees, and returns
Return rate5–15%Higher in apparel
Blended ROAS2.5–4×Revenue per ad dollar
Repeat purchase rate20–40%Drives LTV and payback

Frequently asked

How do you build an e-commerce financial model?
Start with orders and average order value to get revenue, subtract product cost, shipping, payment fees, and returns to reach contribution margin, then model marketing spend against ROAS and flow everything into inventory, cash, and the three statements.
What is a good contribution margin for e-commerce?
After shipping, payment processing, and returns, a contribution margin of 20–35% is healthy. Below that, paid acquisition becomes hard to make profitable.
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Describe your business in a sentence and AI assembles the full 3-statement model — then edit every assumption yourself.

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